Galaxy Ecom Solutions Limited (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services. By using our website and Services, you agree to the practices described in this Privacy Policy.

Company Information

  • Company Name: Galaxy Ecom Solutions Limited
  • Address: 141 Harden Road, Walsall, England, WS3 1ES
  • Phone: +44 7360 507028
  • Email: info@galaxyecomsolutions.com

Information We Collect

  1. Personal Information
    When you use our Services, we may collect personal information that you voluntarily provide, including:
    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment details (processed securely)
  2. Non-Personal Information
    We may collect non-personal information automatically when you access our website, such as:
    • Browser type and version
    • IP address
    • Device information
    • Cookies and tracking data

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our Services.
  • To process transactions and manage payments.
  • To respond to inquiries, requests, or support tickets.
  • To send marketing communications (with your consent).
  • To comply with legal obligations.

Sharing Your Information

We do not sell your personal data. However, we may share your information with third parties in the following cases:

  • Service Providers: To assist us in providing Services, such as payment processing or website hosting.
  • Legal Compliance: When required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data for certain purposes.
  • Data Portability: Request a copy of your data in a portable format.

To exercise your rights, please contact us at info@galaxyecomsolutions.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Please review this page periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: